QuickBooks Abort Error can be caused by corruption to QBWUSER.INI file. The direct indication of this error is unexpected crashes of the software when the user is processing save function or instilling changes within the file. It is possible that the user is making certain changes saved when the software or the system crashes and switches off. QuickBooks software automatically closes down and shows the QuickBooks Abort Error. This crash of software generally interrupts in working process of other related functions. To get better idea about this error we have provided details like probable causes, symptoms and resolution for the same.
Causes of QuickBooks Abort Error
In order to narrow down that point in the software because of which QuickBooks Abort Error is occuring, user will require to know more about the causes of the same. Some of the most common reasons of QuickBooks Abort Error are:
- QuickBooks Abort Error can result due to data damage in the company file.
- User is running two different versions of QUickBooks software under multi user mode.
- When multiple computer systems are setup on one network server to host the QuickBooks software.
- The company file is saved on a portable / external drive or different computer system and server connection to the same gets interrupted.
Symptoms of QuickBooks abort error
Every error can be figured out by being aware of its indication. Same is the case with QuickBooks Abort Error. Common Symptoms of this error are:
- At times while working with the software, QuickBooks shuts down and showcases QuickBooks Unrecoverable Error and message.
- On other hand it is possible the software might crash and showcase no error and message for the same.
- The computer system crashes on its own.
- User is displayed Fatal App Exit which basically translates as the software is being aborted.
- Computer system using Windows 8 terminates the QuickBooks software frequently.
How to Fix and Resolve QuickBooks abort error
As the error is resulting from a technical issues, it is recommended that the user connects with professional support to resolve the same. However, Intuit has brought out two simple resolution to fix the error that can be attempted by the user under expert guidance of proficient QuickBooks technicians. The resolutions are:
Solution 1: Disable Antivirus and Other Security Applications
- At times user installs more than one antivirus in order to keep the system safe from malicious attacks. However, these applications consider certain type of ports and thus the ports get blocked which might result in QuickBooks Abort error. User might be required to manually turn off these firewall and security applications.
- If the user face any issue in this manual process they will be required to connect with security application provider.
Also Learn Tool: QuickBooks File Doctor
Solution 2: Rename the QBWUSER.ini file
For this resolution, user should remember that renaming the file can result in deletion of old file opened, thus user will have to open them again manually:
- Locate and navigate to folder consisting of QBWUSER.ini file on the system
- If the folder is not found then it means its hidden and for this user will have to enable the hidden folders.
- Navigate to Location: \Users\[Your user name]\AppData\Local\Intuit\QuickBooks [year] and then follow the steps below:
- Right-click on the QBWUSER.ini file
- Select the Rename option and in the end of the file add .old so that name becomes QBWUSER.ini.old
- Furthermore, .ecml file has to be re-named as well
- Now again try to access any sample company file.
- If the user can’t open their own company file, then the process is to copy that file to a separate folder and open it from that folder.
- Ensure it is a local folder rather than a network server.
The above two resolutions should help to fix the QuickBooks Abort Error. However, if the issue still persists it is better to connect with the QuickBooks POS Support Phone Number 1800-935-0532. If you are unable to connect with them due to long queue, then you can try alternative support agencies.