Shopkeep Customer Support

Point of Sale software integrated within your system eases the tasks related to the tracking and sale of products and services of the business. With Point of Sale program in hand, the user can keep track of the entire sale that has been done, stock management and also perform billing functions much more quickly and easily. With POS all the information generally required for sale which are a name of the product, price, quantity left in the shop and all that products catered by the shop or business. The POS comes for different industries like coffee shop, bakery, vape shop, jewelry, footwear, bookstore etc. There are numerous companies who have entered this niche market in hopes of reaching the stimulating height of growth and popularity. One of the recommended names that have achieved this target goes under the brand of Shopkeep.

Shopkeep Point of Sale Application

Perhaps the fact that Shopkeep Point of Sale program was incepted by a merchant has benefited the application a lot as it is outfitted with all the new and innovative tools that cover the requirement of retailers and restaurant owners along with industries in completing sales orders. This process to setup Shopkeep POS is quite simple and user-friendly. You can now ring in sales, connect with customers and grow the business with leaps and bounds through this software. Moreover, functions like adjusting quantities of the items ordered and applying the discounts for the customers can be done under one screen along with hassle-free payments through debit/credit card and online payments like PayPal etc. Additional features –

  • Keep track of customer details.
  • Swiftly adjust and refresh orders
  • Email receipts or print them as per requirement.
  • Complete transactions and order offline.

Shopkeep Customer Support Team

Another important factor that brings up the popularity of any product or service is it’s after sale service and customer support team housed to address the issues or problems faced by the esteemed customers of the software. Shopkeep also falls under the same category as many users often appreciate the way Shopkeep customer support team tackle their issue and provide them with proper resolution within the allotted time period.

Why Opt for Shopkeep Point of Sale?

There is two main reason any restaurant owner should go for Shopkeep Point of Sale as listed below:

  • Swift and Economical Pricing Plans: There are no two ways about the fact that in olden times Point of Sale was introduced at huge costing subscription which basically restricted small businesses to get access to this new technology. This, however, is no more an issue as with affordable subscription plans of Shopkeep even a bakery or florists can afford a POS system now.
  • User-Friendly Setup and Interface: An intuitive interface in combination with easy to use software is the perfect definition for Shopkeep Point of Sale. It helps to save time by processing all the sales orders in a matter of minutes.

Shopkeep Customer Support

Hardware Requirement

Every software and programming application comes with its own set of requirements for both system and hardware. The one thing imperative for Vend to function is a stable mode of the device like smartphone, tablets etc. However, there are a different set of hardware requirements as mentioned below in accordance with the need of the business.

Basic Hardware Kit for iPad

All the hardware equipment you require to get your business running with ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader

Basic Quick Service Hardware Kit for iPad

All the hardware equipment you require to get your Quick Service Restaurant (QSR) running with ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader
  • Kitchen Printer
  • Ethernet Cable

Basic Restaurant and Bar Hardware Kit for iPad

All the hardware equipment you require to get your restaurant or bar running on ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader
  • Kitchen Printer
  • Ethernet Cable

Basic Retail Hardware Kit for iPad

All the hardware equipment you require to get your retail store running with ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader
  • Barcode Scanner
  • Label Printer

Complete Quick Service Hardware Kit for iPad

All the hardware equipment you require to get your quick service restaurant running with ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader
  • Kitchen Printer
  • Ethernet Cable
  • Cash Drawer Mount
  • Thermal Paper Case
  • Bond Paper Case

Complete Restaurant and Bar Hardware Kit for iPad

All the hardware equipment you require to get your restaurant or bar running with ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader
  • Kitchen Printer
  • Ethernet Cable
  • Cash Drawer Mount
  • Thermal Paper Case
  • Bond Paper Case

Complete Retail Hardware Kit for iPad

All the hardware equipment you require to get your retail store running with ShopKeep

  • Cash Drawer
  • Receipt Printer
  • iPad Enclosure
  • Credit Card Reader
  • Barcode Scanner
  • Scanner Charging Cradle
  • Cash Drawer Mount
  • Thermal Paper Case
  • Barcode Labels
  • Label Printer

Common Issues Encountered with Shopkeep Point of Sale

The software for many users is spot on with all the needs of their retailer industry available. However, there are some users who faced issues in operating the software. Some of the common problems reported to the accolade customer support team of Shopkeep Point of Sale is detailed below:

  1. A little lag felt with inventory management tools and features
  2. The issue is faced in integrating the whole hardware products together.
  3. Customers have also faced deteriorating state of customer support, wherein initially support provided to users is exceptional, however, after a point, it starts to go down.
  4. Many users have also encountered the issue of software freezing up, especially when many processes are functioning in one go.
  5. Problems are faced with scanning feature, specifically when dealing with tablets.

Who We Are

POSTechie is a support agency providing top notch quality services for accounting software like QuickBooks and its integration with third-party application – Point of Sale. We house a team of proficient technical experts who have a wide range of experience in tackling errors and issues encountered while working on a POS system. The team is equipped with latest trends and changes made in the POS world ensuring swift resolution of even the new tools integrated within these applications. Moreover, you can also contact the team for any additional information pertaining to any and all Point of Sale software as they are well versed in all the latest tricks and technology used by software companies to enhance their POS applications.

Contact Shopkeep Customer Support

You are recommended to contact the Shopkeep customer support team of the software that has manufactured the Point of Sale Application for best results with error resolution and also for extra information regarding your questions. But due to the long queue and busy customer service you might have to wait for your chance with the customer service executive. In case of urgency, you can also get in touch with our PosTechie Support on Toll-Free Number1800 935 0532 and for online chat support visit us at – www.postechie.com.

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Disclaimer: We are an authentic and a reliable third-party support for QuickBooks® POS. We do not claim any official representation or affiliation with QuickBooks or their support partner i.e Intuit. Therefore we do not have a connection with the above-mentioned brand, image or product showcased on our website. However, our support related to QuickBooks POS is above par and one of the best and most reliable in the industry. We have taken great care in ensuring that the information provided on our website is complete and as per the acceptable standards. However, we do not accept any liability for such information displayed as the information is liable to change from time to time.

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